They figured that over the time their grandmother rented the phones, she spent $14,000 in rental fees.
It turns out that the widow is not alone. Some 750,000 people continue to rent rotary phones from Lucent, the AT&T spinoff that now manages the phone service.
For a very long time I have wondered how Lucent made its money, and I think this is probably as close to an answer as I'm likely to get.
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